Customer feedback is no longer a post-service formality—it has evolved into one of the most powerful strategic assets for modern organizations. In Kenya’s competitive business landscape, companies that view feedback as a driver of innovation, customer experience, and brand growth are setting new benchmarks for excellence. Businesses that integrate customer insights into every level of…
Hessons Consulting Group is a management consulting firm in Kenya that collaborates with leaders in business and society to address their most pressing challenges and unlock their greatest opportunities.Our approach blends deep industry expertise, innovative thinking, and a tailored methodology to craft strategies that enable enduring success. With an unwavering commitment to excellence and integrity, we empower our clients to achieve extraordinary results in an ever-evolving world
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